Privacy Policy

This data protection declaration clarifies the nature, extent and purpose of the collection and use of data of the visitors and users (hereinafter collectively referred to as “users”) by “Qmilch Deutschland GmbH, Managing Director: Anke Domaske, Göttingen Chaussee, 30453 Hannover” Provider “) as a data protection authority.

For questions regarding data protection, please contact us by phone +49 511 37 41 30 59 from 9 am to 6 pm and by e-mail at

Collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data include the name of the retrieved web page, the file, the date and time of the retrieval, the amount of data transferred, the successful retrieval report, the browser type, the user’s operating system, the referrer URL, the IP address, and the requesting provider ,
The provider uses the log data without assignment to the user of the user or other profile creation according to the legal regulations only for statistical evaluations for the purpose of operation, security and optimization of the online offer. However, the provider reserves the right to check the log data subsequently, if there are concrete grounds for the legitimate suspicion of unlawful use.

Collection and use of personal data

Personal data are collected and used by the provider only if this is legally permitted or the users consent to the data collection. As a rule, it is recognizable for users when using the service which data are stored, such as name, e-mail address and message when using the order form.
The personal data (such as name, e-mail address, address, payment data) for the purpose of ordering goods are used by the vendor to fulfill and process the contract. These data are treated confidentially, transmitted in encrypted form and are not passed on to third parties who are not involved in the ordering, delivery and payment process.
When contacting the provider (via contact form or e-mail), the user’s data are stored for the purpose of processing the inquiry as well as in the event that connection questions arise.
The provider has undertaken organizational, contractual and technical security measures to ensure compliance with the provisions of the Data Protection Act and to prevent accidental or deliberate manipulation, loss, destruction or access by unauthorized persons.

Data forwarding to third parties

The data of the users are only forwarded to third parties, if this is legally permitted or a user has consented to the forwarding.
This is, for example, the case when the data is passed on to fulfill the contractual obligations against the user and the postal address is transferred to a forwarding company after a shop order. Or if the data are requested by competent authorities such as law enforcement agencies.
The personal data of the users are by no means sold or passed on to third parties for advertising purposes or for the purpose of creating user profiles.


The provider uses “cookies” as part of his online offer. Cookies are small files, which can be stored on the user’s computer and can store information for providers. Temporary cookies are deleted after the browser is closed, persistent cookies are kept for a certain period of time, and can be made available when the online offer is accessed again.
Cookies are used on the one hand to facilitate the use of the service. For example, a cookie saves a user’s war basket status.
The user can influence the use of the cookies. Most browsers have an option to restrict or prevent cookies from being stored. Provider tries to make the online offer in such a way that the use of cookies is not necessary. However, it is pointed out that the use and, in particular, the use of the services without cookies is restricted.

Information by newsletter

E-mails with promotional information about the provider, as well as its services, will only be sent with an explicit consent of the users. Users can at any time object to receiving the newsletter. A contradiction possibility is found, among other things, In any e-mail.
Prior to sending the newsletter, the e-mail holder receives a confirmation e-mail in which he must confirm the newsletter registration. Unauthorized registrations are automatically deleted within four weeks at the latest.
Non-commercial information includes news in the context of the contractual relationship with the user. This includes the sending of technical information, information on payment processing, queries on orders and similar messages.
Users can subsequently request the removal from the notification list by e-mail to the above mentioned contact options.
In the course of the registration, the provider saves the user’s login, confirmation, and IP address. The provider is legally obliged to register the registrations, in order to prove a proper registration.

Google Analytics

The provider uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on users’ computers and which allow an analysis of the use of the website by you. The information generated by the cookie about the use of this website by the users is generally transferred to a Google server in the USA and stored there.
However, in the case of the activation of the IP anonymisation on this website, the IP address of the users of Google is previously abridged within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator.
The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, the provider advises the user that in this case, you may not be able to use all the functions of this website in full. In addition, users may prevent Google’s processing of the data (including your IP address) generated by the cookie and the use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link Download and install:

Use of Facebook Social Plugins

Social plugins (“plugins”) of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), are used on this website. The plugins are visible on one of the Facebook logos (white “f” on a blue tile or a “thumb up” sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook Social Plugins can be viewed here:
When a user calls a web page of this online offer that contains such a plugin, his browser builds a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user’s browser and integrated into the website by the browser. The provider has therefore no influence on the extent of the data that Facebook is using this plugin, and therefore informs the users according to their knowledge: By incorporating the plugins, Facebook receives the information that a user has called the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If a user interacts with the plugins, for example, pressing the Like button or making a comment, the relevant information will be sent directly to Facebook by Facebook and stored there. If a user is not a member of Facebook, there is the possibility that Facebook will find and save his IP address. According to Facebook, only an anonymous IP address is stored in Germany.
Purpose and scope of data collection

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